Engwe
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L20
250W 140KM Front Suspension Step-Thru E-bike
Discover the Engwe L20, a cutting-edge 250W e-bike designed for comfort and performance. With its front suspension and step-thru frame, this bike offers a smooth ride for urban commutes and leisurely cruises alike. Reach distances of up to 140KM effortlessly, thanks to its powerful battery. Experience the perfect blend of style and functionality with the Engwe L20 e-bike.
Rider Height: 5.0 (ft) -6.0 (ft)
Payload Capacity: 120KG (264lbs)
Package Dimensions (LWH):148.5*32*78CM
FREE GIFT for all ebikes, to help keep your new purchase secure we will send you a bike lock once we know the ebike is being dispatched to you.
FREE DELIVERY
About shipping
*In Stock: Once your order confirmation is complete, we will begin shipping within the next 2 business days. This means that your item will start shipping on the 3rd business day after your order is confirmed.
*Pre Sale: Please refer to the product page for detailed pre-order shipping times.
*No Stock: Please see product page for detailed pre-order shipping times.
*Shipped from UK warehouse, it takes approximately 5-7 working days to receive your e-bike. (Remote areas and islands are excluded from delivery.)
*If you have other special requirements or urgent delivery date, please communicate with our customer service team when placing your order, we will try our best to meet your needs.
Please note: For the product shipping to Northern Ireland may be charged additional tariff.
We do not cover this additional tariff as it occurs randomly. We will contact you after you place order in regarding to the details of tariff through email. For NI customers, please keep close attention to your email after you place order.
Click this link for warranty details
One of the following conditions does NOT qualify for warranty:
1）Failure caused by the user's failure to use, maintain and adjust according to the "Instruction Manual".
2）Users disassemble, repair and modify themselves, and failures caused by non-compliance with the rules of use.
3）Failure caused by improper use or storage by the user, or accident.
4）The cost of going to other repair shops for repairs without consent.
5）Slight scratches or damage to the outer package box caused by the logistics transportation of the accessories are not warranted.
6）Please contact us and obtain our written approval before sending any item back. Any products returned without acceptance will not be refunded.
7）Consumable parts are not warranted , including tires, saddles, plastic parts, brakes, brakes rotors, brake pads, brake lines, surface scratches, etc.
How to apply for warranty
Step 1: Take a picture/short video of your question.
Step 2: Send a short description of the problem, pictures or videos of issue, order number, platform of purchase to support@newebikehub.com.
Step 3: We'll diagnose your problem and if it's clear what's wrong, we'll provide a solution.
Step 4: When comes to issues that can’t be diagnosed in the first place, we will send you the troubleshooting files, it will needs you to detect according to our detection method and provide us with the corresponding videos or pictures, and we will give a solution after receiving the detection videos or pictures.
Step 5: We will verify your order information and delivery address, and reissue the corresponding accessories to you.
